Step 1: Main Targeting Phase –Acquisition ADS
Objective: Drive awareness and acquire new customers
The Strategy:
- Use targeted ads (Sponsored Products, Sponsored Brands, and Display Ads)
- Focus on high-intent keywords that match your ideal customer’s search behavior
- Run retargeting campaigns using look-back window ads to recapture interested visitors
Why This Works:
You build a pool of first-time customers ready to move into the next funnel stage
Brand visibility increases, making customers more likely to trust and buy from you
Action Steps:
Launch Amazon Sponsored Ads + Retargeting Display Ads
Target new customers using interest-based & behavioral data
Use Amazon Brand Analytics to refine targeting
Ad Type
- Goal
- Action
- Sponsored Products
- Acquire new customers
- Use high-intent keywords & auto campaigns
- Sponsored Brands
- Build brand awareness
- Showcase multiple products
- Display Ads
- Retarget potential buyers
- Use Amazon’s 30-day look-back window
Step 2: Convert First-Time Buyers into Repeat Customers
Objective: Get first-time customers to buy again
The Strategy:
- Offer Repeat Purchase Coupons (15-20%)
- Push Subscribe & Save (offer 20-25% discount)
- Follow up via Amazon’s email sequences with exclusive second-purchase incentives
Why This Works:
Customers return faster, increasing purchase frequency
Subscribe & Save locks in repeat orders, maximizing revenue
Action Steps:
Create a 15% off repeat purchase coupon
Set up Subscribe & Save with 20-25% off for long-term retention
Use post-purchase follow-up emails with discount reminders
Customer Type
- Discount
- Goal
- First-Time Buyer
- 15% off
- Encourage second purchase
- Repeat Buyer
- 20% off
- Push them toward Subscribe & Save
- Subscribe & Save
- 20-25% off
- Lock in recurring purchases
Step 3: Build Long-term Customer Loyalty
Objective: Increase retention and reduce churn
The Strategy:
- Educate customers on Subscribe & Save benefits
- Use engaging content and reminders to reinforce the convenience of automatic deliveries
- Monitor your Subscribe & Save Dashboard for drop-offs and re-engagement opportunities
Why This Works:
Lower customer churn = higher LTV
Proactive retention strategies keep customers engaged
Action Steps:
Highlight Subscribe & Save benefits on product pages & ads
Monitor purchase frequency & cancellation rates
Adjust discount offers based on customer retention trends
Metric
Why It Matters
Longevity
Measures how long customers stay subscribed
Purchase Frequency
Tracks how often customers reorder
Cancellation Rate
Helps identify why customers leave
Step 4: Ongoing Monitoring & Adjustments
Objective: Maximize profitability while increasing LTV
The Strategy:
- Optimize ad spend based on LTV growth
- Adjust coupon pricing to balance acquisition costs & profits
- Use real-time ACOS data to determine whether to scale ad campaigns
Why This Works:
Higher LTV means you can afford more aggressive ad spend
Data-driven scaling ensures long-term profitability
Action Steps:
Track LTV changes over time and adjust ad budgets accordingly
Monitor ACOS and profitability—increase spend when LTV supports it
Scale the best-performing coupon & ad campaigns
- LTV Trend
- ACOS Adjustment
- Scaling Strategy
- LTV Increasing
- Increase ACOS tolerance
- Scale ad spend to acquire more customers
- LTV Stagnant
- Optimize ACOS
- Adjust targeting and coupon offers
- LTV Decreasing
- Lower ACOS target
Focus on retention and Subscribe & Save
Full Funnel Overview
This is your repeat purchase funnel at a glance:
This funnel overview provides a visual representation of the entire customer journey, from acquisition to loyalty. It illustrates how each step in the process contributes to increasing customer lifetime value (LTV) and building a sustainable, profitable business model on Amazon.
Key Benefits of Implementing This Funnel
Increased Customer Acquisition
By using targeted ads and optimizing for high-intent keywords, you’ll attract more potential customers to your products.
Higher Repeat Purchase Rates
Strategic use of coupons and Subscribe & Save incentives encourages customers to make additional purchases, boosting overall revenue.
Improved Customer Loyalty
By focusing on retention strategies and providing value through Subscribe & Save, you’ll build a loyal customer base that continues to purchase over time.
Data-Driven Optimization
Continuous monitoring and adjustment of your strategies based on LTV and ACOS metrics ensure long-term profitability and scalability.
By implementing this funnel, you’ll create a systematic approach to growing your Amazon business, maximizing customer value, and achieving sustainable success in the competitive e-commerce landscape.
Bonus: Take Action Now!
Get the Done-For-You Funnel Template [Download Here]
Want Expert Help to Optimize Your Funnel?
Discovery Call – PAS Agency
Don’t miss out on these valuable resources to help you implement and optimize your Amazon sales funnel. The Done-For-You Funnel Template provides a ready-to-use framework that you can customize for your specific products and business needs. For those seeking personalized guidance, our expert consultation can help you fine-tune your strategy and maximize your results on Amazon.
Done-For-You Funnel Template
Save time and effort with our pre-built funnel template, designed to help you quickly implement the strategies outlined in this guide.
Expert Consultation
Get personalized advice and optimization strategies tailored to your specific Amazon business from our experienced team of e-commerce professionals.
Take the next step in growing your Amazon business by leveraging these resources and expert support. Your journey to increased customer lifetime value and sustainable growth starts here!
Ruben A.
CEO at PAS